Terms of Purchase

Last Updated: October 19, 2026

Welcome to SUPPLEARC, a home and lifestyle brand operated by Zanmodo LLC.

Thank you for choosing SUPPLEARC for your home and everyday living essentials.

These Terms of Purchase ("Terms") govern your purchase of products and services offered through the official SUPPLEARC online store (the "Website" or "Site"), operated by Zanmodo LLC (the "Company," "we," "us," or "our").

Product prices and payments may include applicable sales or consumption taxes where required by law. Additional customs duties, import taxes, or local fees may apply depending on your shipping destination.

These Terms should be read together with our Terms of Use, Privacy Notice, Shipping Policy, and Return & Refund Policy, as applicable.

PLEASE READ THESE TERMS OF PURCHASE CAREFULLY BEFORE PLACING AN ORDER. BY COMPLETING A PURCHASE THROUGH OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO THESE TERMS, SUBJECT TO ANY RIGHTS THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

1. General

By placing an order through the SUPPLEARC website, you represent and warrant that:

1. You are at least 18 years old or have reached the legal age required to enter into a binding contract in your jurisdiction.

2. You have the legal capacity and authority to make purchases through our website.

3. The information you provide during checkout is accurate, complete, and current.

4. You will use the products purchased from our website in accordance with applicable laws and product instructions.

5. Your purchase does not violate any applicable laws, regulations, or restrictions.

You agree to use our website and purchase products only for lawful purposes.

You are responsible for reviewing relevant product information before completing your purchase.

Where permitted by applicable law, we may retain records of customer communications, including emails, support inquiries, and transaction-related correspondence, for customer service, security, and business purposes.

2. Privacy Notice

We respect your privacy and are committed to handling your personal information responsibly.

Our Privacy Notice explains how SUPPLEARC collects, uses, stores, discloses, and protects personal information when you browse our website, place orders, or communicate with our customer support team.

Personal information may include:

• Your name and contact details

• Billing and shipping addresses

• Order and transaction information

• Account information

• Website browsing and interaction data

• Customer service communications

We may share information with authorized service providers where necessary for payment processing, order fulfillment, shipping, website operations, and other legitimate business purposes.

For more information, please review the Privacy Notice available on our website.

We may update our Privacy Notice as required to reflect changes in our business operations, technologies, or applicable legal requirements.

3. Purchases and Order Processing

Order Acceptance

When you place an order on the SUPPLEARC website, you will generally receive an order confirmation email acknowledging receipt of your purchase request.

An order confirmation does not necessarily mean that the order has been accepted or shipped.

All orders are subject to payment verification, product availability, order review, and applicable restrictions.

We reserve the right to decline, limit, or cancel orders for legitimate reasons, including:

• Products being unavailable or out of stock

• Incorrect product pricing or information

• Suspected fraudulent or unauthorized transactions

• Unsuccessful payment authorization

• Incomplete or inaccurate shipping information

• Shipping restrictions or applicable legal requirements

• Technical or system errors affecting the order

If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method.

Where possible, we will notify you of the cancellation using the contact information provided during checkout.

Order Verification

For fraud prevention and transaction security, we may request additional information to verify certain orders.

Failure to provide reasonably requested verification information may result in processing delays or order cancellation.

We reserve the right to correct genuine errors in product information, descriptions, or prices. Any material change affecting an existing order will be handled in accordance with applicable law.

Processing Time

Orders are generally processed within 1–2 business days.

During holidays, promotional events, or high-demand periods, processing may take up to 3 business days.

Please refer to our Shipping Policy for additional processing and delivery information.

4. Product and Service Descriptions

SUPPLEARC strives to provide accurate, clear, and helpful information about the home essentials and lifestyle products available on our website.

Product information may include:

• Product names and descriptions

• Dimensions and measurements

• Materials and specifications

• Product colors and finishes

• Intended uses and features

• Product images

• Pricing and availability

We make reasonable efforts to ensure that product information is accurate and up to date.

However, minor variations may occur due to manufacturing processes, photography, lighting, screen settings, or product updates.

For example, a product's color or finish may appear slightly different on your device compared with its actual appearance.

Customers are encouraged to review product descriptions, dimensions, and specifications before placing an order.

If you receive a product that is materially different from its description, damaged, defective, or incorrect, please contact our customer support team.

Eligible issues will be addressed in accordance with our Return & Refund Policy and applicable consumer protection laws.

Quick View and Shopping Cart Features

Our website may offer features such as "Quick View," "Add to Cart," or similar shopping tools.

These features are designed to make browsing and shopping more convenient.

For complete product information, we recommend reviewing the individual product page before completing your purchase.

5. Pricing Information

SUPPLEARC makes reasonable efforts to display accurate product prices and related charges.

However, occasional pricing errors, technical issues, or incorrect promotional information may occur.

We reserve the right to correct genuine pricing errors and update prices, discounts, product information, or promotional offers.

If a material pricing error affects an order that has already been submitted, we may contact you to explain the issue and offer appropriate options, including cancellation and a refund.

Any changes to existing orders will be handled in accordance with applicable law.

Product Prices

Unless otherwise indicated, product prices are displayed in the currency shown on the website or at checkout.

Prices may change without prior notice for future orders.

Discounts and Promotions

Promotional offers and discount codes may be subject to:

• Expiration dates

• Product restrictions

• Minimum purchase requirements

• Customer eligibility requirements

• Other promotional conditions

Discount codes must generally be applied before completing checkout.

Shipping Fees

SUPPLEARC's standard shipping fee is USD $5.99 per order, unless a different amount or promotion is displayed at checkout.

Applicable taxes and additional charges, if any, will be disclosed during the checkout process as required by law.

6. Product and Service Availability

Products displayed on our website are subject to availability.

Although we make efforts to maintain accurate inventory information, product availability may change due to demand, warehouse stock, fulfillment conditions, or other operational factors.

An item displayed as available may occasionally become unavailable before an order can be fulfilled.

If a purchased product becomes unavailable, we will notify you and provide appropriate options, such as:

• Waiting for an available restock, where feasible

• Selecting an alternative product with your agreement

• Canceling the unavailable item and receiving a refund

We will not substitute a materially different product without appropriate customer authorization.

Estimated Delivery Times

Estimated shipping times vary depending on the destination:

These estimates generally begin after order processing and shipment.

Actual delivery times may be affected by customs clearance, carrier delays, holidays, weather conditions, and other circumstances.

We will make reasonable efforts to dispatch orders within the stated processing timeframe.

If we cannot ship an order within the applicable promised shipping period, we will provide any delay notices, cancellation options, and refunds required by applicable law.

For more details, please review our Shipping Policy.

7. Product Use, Safety, and Additional Disclaimers

SUPPLEARC offers home and lifestyle products intended to support comfortable, practical, and convenient everyday living.

Customers should carefully review product descriptions, specifications, instructions, and safety information before purchasing or using a product.

Depending on the product, important considerations may include:

1. Product Compatibility: Certain products may require specific dimensions, fittings, electrical connections, or compatible accessories.

2. Instructions and Safety: Products should be installed, maintained, and used in accordance with applicable instructions and safety warnings.

3. Regional Requirements: Customers should review applicable local requirements relating to product use, electrical compatibility, installation, and importation.

4. Product Variations: Minor differences in colors, packaging, or materials may occur where consistent with the product description and applicable law.

5. Manufacturer Warranties: Any applicable manufacturer warranty will depend on the product and its accompanying warranty terms.

Where a product is sold with an express warranty, the relevant warranty conditions will be provided or made available as applicable.

Nothing in these Terms excludes or limits any non-waivable statutory warranties, consumer guarantees, product safety obligations, or other rights provided by applicable law.

Customers should discontinue use of any product that appears unsafe or defective and contact our customer support team for assistance.

8. Taxes, Customs Duties, and Import Fees

Product purchases may be subject to sales tax, use tax, value-added tax, goods and services tax, or other applicable taxes depending on the customer's location and applicable regulations.

Taxes collected by SUPPLEARC, where required, will be calculated or disclosed during checkout.

International Orders

International shipments may be subject to additional charges, including:

• Import duties

• Customs clearance fees

• Value-added tax (VAT)

• Goods and services tax (GST)

• Brokerage fees

• Tariffs

• Other government-imposed charges

Unless otherwise indicated at checkout, applicable import duties, customs fees, and destination-country charges are generally the responsibility of the customer.

International shipments may be fulfilled under Delivered Duty Unpaid (DDU) or equivalent terms, where applicable and properly disclosed.

These fees are determined by the destination country's customs authorities and may be collected by the local carrier or relevant government agency.

SUPPLEARC is not responsible for delays caused solely by customs inspections or clearance processes beyond our reasonable control.

However, we will comply with any applicable legal obligations concerning shipping, delivery, cancellation, and refunds.

Customers are encouraged to review local import requirements before placing an international order.

9. Payment Methods

SUPPLEARC may offer several secure payment methods through its online checkout.

Available payment methods may include major credit or debit cards, PayPal, and supported digital wallets.

The exact payment options available to you will be displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payments may be processed through third-party payment service providers.

We reserve the right to decline transactions when payment cannot be authorized or when a transaction presents a legitimate security or fraud risk.

For questions concerning payment verification or order charges, please contact support@supplearc.com.

10. Order Changes and Cancellations

If you need to change or cancel an order, please contact our customer support team as soon as possible.

Email: support@supplearc.com

We recommend submitting requests within 12 hours of placing an order.

Please include your order number and the requested changes.

If your order has not entered processing or shipment, we may be able to accommodate your request.

However, changes or cancellations cannot always be guaranteed once processing has begun.

After an order has shipped, cancellation is generally no longer possible through our normal order cancellation process.

Customers may still request an eligible return after delivery under our Return & Refund Policy.

Nothing in this section limits cancellation or refund rights that may apply under consumer protection laws.

11. Returns, Refunds, and Exchanges

SUPPLEARC aims to provide a fair and straightforward return experience.

Eligible customers may request a return within 30 days after delivery, subject to our Return & Refund Policy.

Returned products generally must be unused, in their original condition, and accompanied by the original packaging and relevant accessories.

For returns based on personal preference or a change of mind, customers are generally responsible for return shipping costs.

For verified damaged, defective, or incorrect products, we will provide an appropriate resolution in accordance with our policy and applicable law.

Approved refunds are issued to the original payment method.

Refunds generally appear within 5–10 business days after processing, depending on the payment provider.

For detailed return eligibility, exclusions, shipping responsibilities, and refund procedures, please review our Return & Refund Policy.

12. Governing Law and Dispute Resolution

These Terms of Purchase shall be governed by and interpreted in accordance with the applicable laws of the State of Texas, United States, without regard to its conflict-of-law principles, except where mandatory laws require otherwise.

Nothing in these Terms is intended to deprive consumers of rights or protections that cannot legally be waived under the laws applicable to them.

Resolving Concerns

If you experience a problem with a purchase, we encourage you to contact our customer support team first.

Email: support@supplearc.com

Please provide your order number and a clear description of your concern.

We will make reasonable efforts to review the issue and work toward a fair resolution.

If a dispute cannot be resolved informally, it may be pursued through the courts or other lawful dispute resolution procedures available under applicable law.

These Terms do not impose mandatory arbitration or a class action waiver.

13. Changes to These Terms

SUPPLEARC may update these Terms of Purchase from time to time to reflect changes in our products, operations, policies, or applicable legal requirements.

Updated Terms will be posted on our website, together with a revised "Last Updated" date.

Changes generally apply to purchases made after the updated Terms become effective, unless otherwise required or permitted by applicable law.

Terms applicable to an already completed purchase will not be changed retroactively in a manner that unlawfully reduces a customer's rights.

We encourage customers to review these Terms before making purchases.

14. Contact Us

If you have questions about these Terms of Purchase, product details, payments, orders, shipping, returns, or refunds, please contact us.

Brand Name: SUPPLEARC

Company Name: Zanmodo LLC

Customer Support Email: support@supplearc.com

Contact Phone: +1 916-670-9632

Registered Business Address:

2513 NW Loraine St
Fort Worth, TX 76106
United States

Customer Support Hours:

Monday – Friday
9:00 AM – 6:00 PM

Please include your order number when contacting us about an existing purchase so that we can assist you more efficiently.

We are committed to providing clear product information, helpful customer service, and a reliable shopping experience.

Thank you for choosing SUPPLEARC — Thoughtful Essentials. Comfortable Living.